ARE YOU THE PROGRAMME MANAGER WE ARE LOOKING FOR?

Job Title: Programme Manager x 3

Contract Type:  Permanent 

Salary:  £62,960 (£69,588 is achieved after 12 months successful performance in the role)  Working Hours:  35 hours

Working Pattern: Monday - Friday

Location: Nationwide, United Kingdom - Hybrid

For your application to be considered please attach a current CV and cover letter. Applications may close before the deadline, so please apply early to avoid disappointment.

Our client, a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. 

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

Competitive pay & generous pension.

28 days holidays plus bank holidays.

Flexible working options available

Investment in your learning, personal development, and technology.

A wide range of benefits.

Diversity and Inclusion:

We are inclusive.  we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. 

Application Process: 

If you share our values and are excited about making a significant impact as a Programme Manager, we encourage you to apply with your CV and cover letter.

The difference you will make as a Programme Manager: 

This is an exciting, highly visible role to lead a programme/domain of projects within our Business Transformation (BT) department, as part of the TRGL transformation portfolio, ensuring they are managed in line with the Groups standard project delivery lifecycle.  

Reporting to the Head of Programmes, the role holder will play an integral role in coordinating the delivery of a complex programme, which makes up an expansive portfolio of initiatives at Group level, which covers every aspect of our service offer. Our transformation agenda covers broad and complex system integration projects, as well as initiatives that help to modernise and deliver value to our customers and colleagues. 

As a Programme Manager, it is vital the role holder can demonstrate expert knowledge and practical experience of coordinating a programme or work, with projects that cater for different project methodologies – including Waterfall, Agile and Lean, all within the constraints of a defined budget, timescales and specific resources. 

A key part of this role is to work closely and effectively with other BT Leaders, specifically PMO, to coordinate the delivery of projects, in conjunction with our standard governance and assurance procedures. Balancing resource requirements for each project, overseeing project finances, managing common risks across the portfolio and feeding them into PMO for monitoring, assurance and reporting will require meticulous management.

Strong communication skills and stakeholder management experience are essential for this role, as you will be required to work with our single governance model and support our wider BT team and CIO directorate manage expectations in a controlled and assured manner.

The role holder will be expected to coach, mentor and manage a team of Project Managers, whilst working collaboratively with other Programme Managers, the wider BT department and varied stakeholder communities to deliver change rapidly, smoothly and effectively.

The role will have up to 3 direct reports and be part of an overall team of 18 colleagues. 

About You 

We are looking for someone with:

Strong strategic leadership and communication skills with the ability to challenge in a collaborative manner 

Experience in programme management, with strong financial acumen 

Minimum 5 years’ experience in project organisations, ideally in agile/hybrid delivery environments   

Minimum 3 years’ leadership experience in managing staff  

Role Requirements 

Lead, motivate and engage with the Project Managers to ensure the delivery of a high-quality service, developing and implementing operational objectives to underpin the Group’s overall strategic objectives.

Collaborate with key senior stakeholders, including the Head of Programmes and Head of PMO to understand the Group’s portfolio pipeline and current and future delivery requirements to ensure effective resource planning and project delivery across the function.

Oversee all in-scope projects, ensuring the Project Delivery Lifecycle is embedded and adhered to by Project Managers, business requirements and proposed solutions are captured effectively, are clearly understood, and align to business processes, and appropriate resources are deployed to effectively deliver programme and project requirements.

Engage effectively and build rapport with a range of stakeholders, including Project Sponsors, to gain an in-depth business understanding and to ensure projects meets their requirements appropriately.

Work with the wider BT team to ensure seamless project and change delivery from concept through to business-as-usual operation. 

Manage and oversee the mobilisation of key project team members including third-party suppliers and partners, providing leadership and direction to ensure key activities are carried out within timescales and effective lines of communication are maintained throughout the project lifecycle. 

Facilitate the development and sign-off of robust business cases for all projects in scope and accountable for ensuring ongoing viability of projects and ensuring the anticipated benefits are realised.

Conducting assurance checks and mini-internal audits of projects, to ensure quality and provide training and development to our BT colleagues

Manage risks and issues, in line with the Group’s framework, ensuring effective resolution of problems or escalation as appropriate.

Represent projects at key governance forums, ensuring project delivery is in line with associated forum standards and guidance.

Providing timely, accurate and relevant programme and project reporting to support our single governance model (SGM)

Ensure that Benefits Management is an integral part of each project as defined in the Project Lifecycle including identifying, defining and mapping benefits. 

Collating project benefits and feeding them into our PMO function for monitoring

Overseeing lessons learned activities to help mature our delivery service

Monitoring and reporting on project budgets at project, programme and sponsor levels 

Providing thought leadership to build a high-value Programme and Project Management function 

Manage the performance and development of the Project Managers, providing expertise and coaching as required, ensuring a quality service is provided and ensuring under performance is dealt with appropriately. 

Person specification 

Knowledge, Skills and Experience 

Essential

Strong strategic leadership and communication skills with the ability to challenge in a collaborative manner 

Experience in programme management, with strong financial acumen 

Minimum 5 years’ experience in project organisations, ideally in agile/hybrid delivery environments   

Minimum 3 years’ leadership experience in managing staff  

Prince2, Managing Successful Programmes (MSP), Agile and/or Lean qualification, or equivalent.

Strong programme and project management skills in planning, resourcing and budgeting.

Experience of identifying, defining and managing benefits for projects

Experience of managing structured stakeholder engagement and communications for high profile change projects. 

Thorough understanding of risk management methodologies.

Effective stakeholder management, both internally and external to the organisation, including the ability to successfully negotiate, persuade and influence others.

Experience of successfully managing large scale budgets in line with agreed financial protocols.

Customer focused with excellent written and verbal communication skills, with the ability to work at all levels within the business.

Strong interpersonal, time management and problem-solving skills 

Broad knowledge of project management tools (e.g., (url removed), JIRA, Trello) desirable 

Experience working within an Agile culture, with concepts like DevOps & Lean  

Ability to embed a sense of urgency across delivery teams 

Flexibility to adapt quickly to shifting priorities 

Highly motivated self-starter able to work with minimal supervision and direction 

Excellent attention to detail, both written and numerical, and commitment to quality 

Comfortable with coordinating and collaborating with business and technical teams 

Ability to work in a cross-functional matrix organisation 

Next Steps

Please forward a full CV along with availability to interview/start and salary expectations for initial feedback and a confidential chat. It is essential that your CV has a Mobile number and full Postcode, so that our systems can match you to live jobs!

At this time we can only consider applications from candidates that are already resident in the UK,with the necessary permission to accept permanent offers of employment.

Data Protection

By applying for a specific vacancy and/supplying personal details, you give your permission to store information about you in accordance with our data protection and privacy policy.

Job Type: Permanent