Description

Content & Publishing Manager, Technology (AM equivalent) - Hill & Knowlton

ABOUT H&K

Hill & Knowlton is the global strategic communications leader for transformation. We help brands, businesses and leaders build reputation, manage risk, and create breakthrough opportunities for growth. Founded in 1927, today's Hill & Knowlton operates 70 offices in over 30 countries, providing advisory, public relations and creative solutions to local and global clients. Our global team offers integrated strategic services, grounded in deep sector expertise, and enabled by creativity and intelligence. Headquartered in New York, Hill & Knowlton is part of WPP, one of the world's largest communications services groups.

OUR TEAM

You will work with our Content and Publishing Strategists, and senior team members to oversee and execute content campaigns on behalf of our clients across owned, earned, paid and shared channels, ensuring best practices and processes are being followed and implemented. You will be adept at client communication and project management with an eye for detail and timely delivery. You'll work with existing clients such as Qualcomm, NICE, Canon, WPP and more, with the opportunity to work on new business proposals and development.

This role would suit a detail-oriented individual with proven experience in project managing global campaigns and an eye for creative content. The ideal candidate will have the ability to explain technical issues with clarity in a non-technical way, and an intellectual and creative curiosity to drive results.

THE ROLE & RESPONSIBILITIES

• Lead the execution of insight-driven content strategies for current and new clients, championing creative ideas that will work across all channels, with support from senior team.
• Be the main day to day point of content for clients, providing general counsel and support, ensuring they are kept up to date on campaign activity and deadlines are met.
• Overseeing team activity, updating on client feedback, and ensuring activity is delivered in a timely manner.
• Ensuring best practices in content strategy, (video, social, website), community management, social engagement and SEO are being adhered to across all client and owned channels.
• Ensuring all content is of the highest quality in relation to the brief, acting as quality control before being shared for internal approval and external sign off.
• Demonstrate a strategic and performance focused understanding of social media (paid social a bonus), audience segmentation and targeting.
• Managing multiple campaigns with tactical execution of the service, meeting client expectations and delivering exceptional results.
• Understand the client's competitive landscape and make informed recommendations to account leads regarding emerging and new technologies.
• Monitor KPIs and deliver performance reports as required.
• Identify, build relationships, and collaborate with key bloggers and influencers to achieve overall client objectives and goals.
• Collaborate and consult closely with the H&K Studio and their production team regarding content creation, output, client projects, new business, etc.
• Help champion the importance of client satisfaction and service within the team, leading by example and encouraging positive client relationship building behaviour

DESIRED ATTRIBUTES

• Exceptional writing and communication skills, and attention to detail.
• Understanding of, and interest in, the Technology sector, its emerging trends, and key audiences.
• A strong analytical understanding (including comprehensive usage of web and social analytics) and the ability to intuitively understand what the audience needs to know and how they want to consume it.
• Solid working knowledge of digital channels/ social media platforms and how they can be used to generate, host, and engage audiences with creative content.
• Ability to generate digital ideas that deliver cut through within target media and or within the social media space.
• Extensive content strategy development experience, ideally gained within and agency environment.
• Ability to explain technical issues with clarity in a non-technical way.
• Interest in, and understanding of, business issues, news and politics, the media, and the world around you in general.
• Ambition, drive, and commitment to great results.

KEY H+K BENEFITS

• 25 days & (3 days at Christmas) annual leave
• Comprehensive health insurance (Bupa)
• SMART pension scheme
• WPP employee discount scheme
• Group life assurance scheme
• Enhanced maternity & paternity scheme
• Vouchers & extra day's holiday for key milestone anniversaries
• Our dedicated interactive training academy - 'The Hub'
• Cycle to work scheme
• Wellness programmes
• Weekly social events
• 2 x volunteer days per year
• Additional wellness days off for active commuting

OUR LONDON OFFICE

H&K employs over 300 people in the UK, and our stunning Southwark offices run over two floors as part of the larger WPP Campus, Rose Court. We have access to a beautiful roof terrace with panoramic views across London and a bar/restaurant area, which is a great spot for client meetings and socialising with the wider agency and other WPP OpCo's.

DE&I

We pride ourselves on creating a diverse and inclusive culture where everyone belongs. As a company and as co-workers, we are building a workplace where everyone can reach their full potential. We are an inclusive employer and are happy to consider flexible working arrangements.

EQUAL OPPORTUNITIES

We believe diversity is strength. Our Commitment at Hill & Knowlton is to combine our employees unique backgrounds, perspective, and experiences to build a more diverse and inclusive organisation that represents all of us and the businesses we work with. We encourage applications from people of all backgrounds and will consider all applicants regardless of age, gender identity ethnicity, religion or belief, sexual orientation, family or parental status, neurodiversity, and disability status. We are also happy to provide reasonable adjustments during the application and interview process. Please refer to our Diversity, Equity + Inclusion Recruitment Charter to understand more about H&K's commitments here.

H&K is Disability Confident Committed and a Dyslexia SMART organisation. If you require any adjustments to the application or interview process with us, please don't hesitate to email [email protected]

For more information on H&K: https://hillandknowlton.com/
Instagram: instagram.com/hillandknowlton