Join the Technology Procurement team as a Contract Manager to support the Heathrow Technology team with both project and support contract sourcing, post-Contract Management and Supplier Relationship Management activity.
As the Contact Manager, you will work closely with business stakeholders to create and execute short and long-term sourcing strategies. You shape procurement approaches for varied sourcing activities and lead the contracting with our supply-chain to maximise value and minimise risk.
Working in Heathrow's fast-paced and regulated environment managing multiple procurement projects, you'll support on activities that involve:
Leading and influencing strategic and tactical sourcing activities technology projects that deliver new solutions for the airport or upgrades and enhancements to solutions.
Constructively challenging business plans and strategy documents to ensure robustness of approach that maximises commercial opportunity and mitigates risk.
Managing contracts and supplier relationships to maximise commercial and contractual benefit.
Supporting and maintaining all necessary agreed processes for supplier management, claims management, benefits and savings and continuous improvement targets whilst meeting all contract, regulatory, risk-reward and exit strategy requirements.
Proven experience with Procurement activities, defining and creating procurement approaches to deliver stakeholder outcomes, and experience of using a variety of Procurement and Contracting models, using a range of reimbursement/pricing models.
Experience of delivering procurement activities and outputs, that support business outcomes.
Clear understanding of contract terms and conditions and the ability to negotiate them.
Strong verbal and written communication skills, with advanced partnering, influencing and negotiation skills to build strong relationships; highly customer focused with the ability to understand the needs of complex stakeholders.
Proven ability to interpret financial data and apply to decision making, excellent attention to detail and ability to prioritise in a complex, fast-paced environment.
Ability to manage multiple simultaneous projects requiring frequent communication, organisation, time management, and problem-solving skills.
Ideally, you'll also have:
Ideally a professional qualification of commercial or legal bias or able to demonstrate equivalent capability coupled with experience in procurement roles.
Working towards professional qualification e.g. CIPS or equivalent, or willingness to commit to pursuing.
Experience of working in an integrated project team involving supplier partnering organisations, and experience of working in a matrix organisation.
There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.
Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.
It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.
Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow.
We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions.
Our agile approach offers the opportunity to combine home working with meetings, events and training at the airport. All roles involve some on-site working each week, so you'll need to be based in the UK and within a commutable distance to Heathrow.
Sustainable Travel to work
Heathrow's Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.
As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With four diversity networks, we champion inclusivity and celebrate individuality.
About the Team
Together, we're working to welcome millions more passengers, while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. At Heathrow, you can be part of this - providing solutions that make every journey better for millions each year. That means ensuring we meet the changing needs of the passengers, colleagues and partners who use our airport to work, travel, trade, shop, eat, explore and connect. Our Solutions team covers project management, process improvement, business change, technology, cyber defence and procurement. It brings together people with the skills to deliver prestigious and often large-scale projects, from transforming terminals to making big reductions in our carbon emissions.
Every day will test your skills and give you the opportunity to make your mark. You might be working with the technology and data that power our city within a city, driving vital commercial agreements with everyone from retailers to airlines, or improving the unique infrastructure that includes everything from 200 buildings to 250 HV substations. It's a collaborative environment, where you can rely on the support of the experts around you as you take on projects you'll both take pride in and feel passionate about.