Job Description

Your responsibilities will include the following:

-Build the data analyst reports using tools such as Excel (Power Query) or Power BI
- Contacting agents on the basis of a report listing, who are doing repeated wire transfers onto Ria settlement accounts.
- Requesting a trustworthy proof of the originating bank account of the agent, with information of account holder and IBAN
- Reconciling account holder name with agent name in Ria data base
- If name is different, report the agent to Compliance
- If name is identical, reconcile IBAN with information in FXClient database or add IBAN as new legitimate account in
FXClient
- Inform agent about the benefits of ACH/Direct Debit and how it works
- If agent accepts ACH as settlement method, sending of ACH mandate and give assistance in the completing of the
forms.
- Follow-up calls on ACH conversion
- Control, if agents have converted to Bank of America
- Follow-up calls for Bank of America conversion

-Assist the departments within the Finance Ops division with different data analysis and projects.

Qualifications for Internal Candidates

- Minimum A-level education, degree in a financial discipline an advantage.
- 1-2 years' work experience.
- Excellent oral and written communications skills in Spanish and English. An additional language would be a plus.
- Team player.
- Detail orientated and accurate.
- Ability to be flexible and adaptable when working in a fast-paced often pressurized environment.

- Intermediate level of Excel (Power Query) and/or Power BI an advantage.