-Build the data analyst reports using tools such as Excel (Power Query) or Power BI - Contacting agents on the basis of a report listing, who are doing repeated wire transfers onto Ria settlement accounts. - Requesting a trustworthy proof of the originating bank account of the agent, with information of account holder and IBAN - Reconciling account holder name with agent name in Ria data base - If name is different, report the agent to Compliance - If name is identical, reconcile IBAN with information in FXClient database or add IBAN as new legitimate account in FXClient - Inform agent about the benefits of ACH/Direct Debit and how it works - If agent accepts ACH as settlement method, sending of ACH mandate and give assistance in the completing of the forms. - Follow-up calls on ACH conversion - Control, if agents have converted to Bank of America - Follow-up calls for Bank of America conversion
-Assist the departments within the Finance Ops division with different data analysis and projects.
Qualifications for Internal Candidates
- Minimum A-level education, degree in a financial discipline an advantage. - 1-2 years' work experience. - Excellent oral and written communications skills in Spanish and English. An additional language would be a plus. - Team player. - Detail orientated and accurate. - Ability to be flexible and adaptable when working in a fast-paced often pressurized environment.
- Intermediate level of Excel (Power Query) and/or Power BI an advantage.