We are recruiting for a Operations Manager to join our IT team. This is a new position and an exciting time to join the team as we go through a period of change with various projects being undertaken. The IT department is responsible for giving Saxon Weald staff the tools they need to provide an excellent service for our customers through the use of reliable and secure systems.
The purpose of the IT Operations Manager is to lead the IT Operations team, in providing an excellent service for internal customers and the business. You will ensure the successful delivery of IT, infrastructure, security operations and deliver IT Operations that meet business needs and are aligned to the organisation's transformation objectives.
To be successful in this role you will need to:
Have demonstrated experience of successfully managing a distributed IT service desk.
Have a Microsoft MCSE qualification or equivalent
Be ITIL or Cobit certified
Have strong leadership skills and experience managing a team of service desk staff and technical specialists
Have experience providing IT support and acting as a point of escalation.
Have excellent communication skills and ability to build strong working relationships with colleagues
Be passionate about delivering exceptional service to internal customers
Be committed to upholding Saxon Weald's values
Reasons why you should apply:
27 days annual leave plus bank holidays
Leading Employee Assistance Programme and WPA NHS cash back scheme
Excellent employer pension contributions up to 12%
Life assurance 4x annual salary
Comprehensive induction programme.
Flexible, adaptive management style to suit your needs.
Hybrid working available with a modern, recently refurbished office in Horsham
About Saxon Weald
Saxon Weald is a forward-thinking, fun, vibrant place to work, and we employ great people who are committed to our values. We are passionate about customer service and delivering an excellent customer experience. We have over 6,000 properties (81% in Horsham District, 6% in West Sussex, 5% in East Sussex, 8% in Hampshire).
We are committed to equality of opportunity, to being fair and inclusive and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented within Saxon Weald - these include women, people from Black, Asian and minority ethnic backgrounds and LGBTQI+ people. Join us and you'll be part of an exceptionally friendly and welcoming team who work hard so that together we can make a positive difference.
We reserve the right to call candidates to interview or withdraw this vacancy at any time if there is a good level of response. Therefore, we recommend you submit your application as soon as possible.