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Chapman Tate are working alongside a leading software solutions provider committed to delivering cutting-edge IT services. As they continue to grow, they are seeking a talented and motivated Network Support Engineer to join their dynamic team. If you are passionate about networking, troubleshooting, and providing excellent customer support, we want to hear from you.
* Monitor and maintain the health of network infrastructure.
* Diagnose and resolve network issues promptly to minimize downtime.
* Implement preventive measures to ensure network security and stability.
* Provide technical support to clients experiencing network-related problems.
* Collaborate with internal teams to resolve complex issues efficiently.
* Communicate technical information to non-technical users effectively.
* Configure and optimize network devices, including routers, switches, and firewalls.
* Collaborate with the IT team to implement network upgrades and improvements.
* Stay abreast of industry trends and recommend enhancements to the network infrastructure.
* Maintain accurate documentation of network configurations, changes, and troubleshooting procedures.
* Create and update network diagrams for reference and planning purposes.
* Bachelor's degree in Computer Science, Information Technology, or a related field.
* Proven experience as a Network Support Engineer or in a similar role.
* Strong knowledge of networking protocols, technologies, and security practices.
* Hands-on experience with routers, switches, firewalls, and other networking hardware.
* Excellent problem-solving and communication skills.
* Relevant certifications (e.g., Cisco CCNA, CompTIA Network+) are a plus.
* Competitive salary commensurate with experience.
* Comprehensive health and dental benefits.
* Professional development opportunities and certifications.
* Flexible work hours and remote work options.
How to Apply:
If you are a dedicated Network Support Engineer looking to contribute your skills to a dynamic and growing organization, we invite you to apply. Please submit your resume and a cover letter outlining your relevant experience