3rd Line IT Support - Legal Industry - Leeds

Salary: Up to £40,000

We are seeking a 3rd Line Support Engineer to join our client's Legal team in Leeds. This role requires a self-motivated and experienced individual who can work autonomously and proactively. The successful candidate will be responsible for maintaining the IT infrastructure, providing technical support to approximately 250 internal users and ensuring that all systems and services are running smoothly.

Responsibilities:

Troubleshooting and resolving hardware, software and network related issues

Installing and configuring hardware and software components

Monitoring and maintaining IT systems, ensuring they are up-to-date and secure

Supporting the companies Hyper-V server infrastructure

Deployment and configuration of the companies software applications

Firewall maintenance

Performing system backups and disaster recovery operations

Scripting skills

Contributing to the training of other staff members

Maintaining a high level of customer service

Technical Skillset Required:

Experience in a 3rd Line support role

Active Directory/ Azure

DHCP

DNS

Exchange Online

Sharepoint

Networks

Teams/Onedrive

Cisco

Fortigate Firewalls

Powershell

Storage Hardware

If you are passionate about IT and have the necessary experience and skills, please apply for immediate consideration and interview, and to receive further details about the role.

Keywords: 3rd Line Support Engineer, IT Support, Technical Support, Legal Industry, Leeds, Windows Server, Active Directory, Microsoft Office 365, Azure, Networking, Virtualization, Troubleshooting.

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy