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Quinton Davies are pleased to announce that we have an amazing opportunity for a Support Technician to join a market leading company - here are the details of the job vacancy:
Job title: Helpdesk Technician
Salary: £25,000 - £30,000
This role can offer you:
10% annual bonus
25 days holiday (plus bank holidays), that increases with years of service
Contributory pension scheme
Employee Assistance Programme
Cycle to work scheme
Free parkingHere are a few examples of what your daily tasks would include:
Manage the helpdesk ticket flow and prioritise them based on the current business requirements.
Provide 2nd line support to internal staff assisting them with hardware and software problems via phone, email, helpdesk tickets or IM.
Install software, diagnose problems and maintain hardware using Microsoft and Apple technologies.
Take ownership of user problems and be proactive in their solution.
Maintain and develop the intranet using Microsoft SharePoint.
Support the business functions including Office 365, GoodReader & SharePoint
Attend weekly departmental meetings to agree priorities, resolve problems and contribute to the strategic direction for IT.
Travel to different offices when required for which expenses will be reimbursed.
Any other duty deemed by the Directors to be in the interest of the company.
Manage and maintain users and security in Active Directory.Sound interesting? These are the required skills for the role:
Over 3 years of Helpdesk experience
Experience with SharePoint
Knowledge of Microsoft Azure
Knowledge of SQL Databases
Experience of working with bespoke systemsExperience in the following is not essential but will help you in the role:
Experience working in an MSPLocation: You would be required at the office in Bristol and the candidate needs to be within a commutable distance.
If this sounds like a good fit and you would like to hear more about this opportunity, please do get in touch - we also have many more opportunities for Project Professionals available.
Please contact Max Howard at Quinton Davies on either or (phone number removed) for more detail.
Thanks for considering an application. We do receive a high volume of applicants and as such we are, unfortunately, not always able to respond to unsuccessful applicants. As such, if we haven't been able to respond to your application on this occasion then your application has not been successful.
Quinton Davies will not discriminate on unlawful grounds. We are committed to equal opportunity and diversity